Intergalatic Widgets Sample Model

Enterprise Model — Core Processes

The process model below is an is/Modeler enterprise-level representation of Intergalactic Widgets, a fictitious firm that produces, sells, and services widgets.

Business process models such as this incorporate many elements that contribute to the performance of the business including costs, resources, roles, work flow, activities, and business rules.

Models help business managers understand the business and provide insight to such problems as how to improve business performance, where to automate systems, how to integrate new services, and how to predict costs and resource requirements.

View sub-process models for corporate marketing, customer service, and order fulfillment through the links below.

Direct Mail Marketing Customer Service Order Fulfillment




Intergalactic Widgets — Direct Mail Marketing (sub-process)

This sub-process model represents Intergalactic Widget's direct mail marketing process. In this model, marketing activities are associated in "swim-lanes" with the areas of responsibility (marketing, marketing support, credit, and credit support) that perform the activities.

To learn more about using is/Modeler, please download the demonstration version.

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Intergalactic Widgets — Customer Service (sub-process)

This sub-process model represents Intergalactic Widget's process for repairs and service calls.

To learn more about using is/Modeler, please download the demonstration version.

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Intergalactic Widgets — Order Fulfillment (sub-process)

This sub-process is a process flow view of Intergalactic Widget's order fulfillment process including order placement, order entry, inventory check, order fulfillment, and shipping. All of the entities and agents — order form, customer, warehouse, etc. — are noted in the model.

To learn more about using is/Modeler, please download the demonstration version.

Back to Sample Process Models main page.

 


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