Originating in the manufacturing sector, activity-based costing (ABC) is now widely practiced in service industries as a means to control costs and increase profitability. ABC helps managers determine the actual costs associated with each product and service independent of functional organization. is/Modeler helps business managers easily determine costs at the activity level: the business user determines the appropriate level of detail, models the activity steps in a process, and enters cost drivers, rates and volumes. is/Modeler can then calculate costs across activities.

Process or Workflow Analysis

Process analysis, sometimes called workflow analysis, gives business managers a visual representation of enterprises business processes. Managers and business analysts use process models to understand complex processes and identify opportunities for improvement such as eliminating unnecessary activities and duplication of effort, identifying least cost / fastest pathways, and optimizing resource allocation.

Business Process Reengineering

Business process reengineering (BPR) helps business managers improve the operational performance of the enterprise by streamlining the business process, eliminating repetitive and unnecessary tasks, reducing errors, and identifying bottlenecks. Whether the enterprise involves managing insurance claims, scheduling production runs in a manufacturing plant, or providing care in a hospital, redesign of processes can improve efficiency and increase the bottom line.

Continuous Process Improvement

is/Modeler process models support continuous process improvement (CPI) by identifying non-value added steps and indicating process steps that offer the greatest improvement potential based on cost or time drivers. Process models created in is/Modeler can be easily modified to reflect changes in business process without re-entering previously modeled data elements.

Total Quality Management

In addition to cost drivers, is/Modeler allows the business user to identify and track quality drivers. Critical path analysis, time studies, quality initiatives, and procedural documentation are all supported through process models created with is/Modeler.

Personnel Force Sizing

The rapidly changing business environment requires flexible and adaptive organizations. Process models created with is/Modeler can be used to forecast personnel requirements (full time equivalents) based on projected future business. is/Modeler helps business managers project staffing requirements associated with changing business volumes and product and service offerings.